OUR PRIVACY POLICY
What type of information do we collect?
We (The Salad Kitchen, trading name of The Salad Kitchen Ltd - referred to below as 'We') receive, collect and store any information you enter on our website or provide us in any other way.
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
Our app is hosted by LOKE Group. View the full LOKE privacy policy here.
When you register for an account on a LOKE Group domain, we may collect:
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your user name
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your name
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your email address
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other details such as your billing address when you sign up for a subscription
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some limited data from your social media profile (further information on this is below), if you have signed in to the product using your social media details
When you use app we may also use cookies or similar technology to collect extra data, including:
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your IP address - a numerical code to identify your device, together with the country, region or city where you are based
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your geolocation data - your IP address can be used to find information about the latitude, longitude, altitude of your device, its direction of travel, your GPS data and data about connection with local Wi-Fi equipment
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information on how you interact with our services
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your browsing history of the content you have visited on our sites, including how you were referred to our sites via other websites
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details of your computer, mobile, TV, tablet or other devices, for example, the unique device ID, unique vendor or advertising ID and browsers used to access our content
When you sign in to our sites or apps using your Facebook login details, you give permission to Facebook to share with us your email address and certain aspects of your Facebook profile if you have made these public on your Facebook profile. This only includes your first and last name, age range, link to your Facebook profile and profile picture. We do not have access to updates on your Facebook profile. If you use your Google login details, you give Google permission to share the personal data that you have made public in your Google profile. This only includes your first and last name, your email address and whether your email address has been validated, your age range, a link to your Google profile and, if you have one, your profile picture. If you register or sign in with your Apple ID, you give Apple permission to share your personal data with us. You can also choose to hide your email and Apple will create a random email address so your personal email can stay private. This email address will be linked to your profile and will be used to retrieve your content.
We will then use this personal data to form a profile for your account. If you remove the app from your Facebook settings, or from your Google settings, or your Apple ID, we will no longer have access to this data. However, we will still have the personal data that we received when you first set up your account using your Facebook, Google login, or Apple ID.
How do we collect information?
When you conduct a transaction on our app, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. When you submit a form on our website, or otherwise contact us via email or phone, we collect and store personal information such as your name, address, email address, company name, phone number and job title.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations
How do we store, use, share and disclose your site visitors' personal information?
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our online products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Our online order platform and app is hosted through LOKE.
How do we communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account or orders, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at hello@thesaladkitchen.com or send us mail to: 126 Whitecross St, London, EC1Y 8PU.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.